Start a Return or Exchange

Need to make a return or exchange? We are happy to help, and we have a new automated system that makes it fast and easy.

Please click here to start your return.

After you submit the request, look out for your pre-paid shipping label in your email.


Please note that, like any clothing company, we have to have a formal return policy in place. Here it is:

All purchases may be returned and refunded to the original payment method within 30 days of the purchase date.

Items must be unworn, unwashed, and undamaged, and unaltered, with hang tags attached. (Basically—please make sure the item is in mint condition when you send it back—thank you!!)

After 30 days, you may return your purchase for store credit.

Items marked "final sale" are yours for keeps; it's why we are able to mark down those prices so that you get a great deal!

All of our shipping/return/exchange information is available on our FAQ page.


We want your entire shopping experience, including returns and exchanges, to be delightful and easy. If you have any questions or you need help, please do email us at any time.

Easy Returns & Exchanges

Shipping for returns and exchanges is always on us — we'll make sure you find the right fit. 
Tap here for more.

Recyclable Packaging

Because the Earth should be comfy, too. We use 100% recyclable kraft mailers and re-usable, recyclable garment bags.

Loyalty Credits $

Earn loyalty points every time you shop with us at Ori - it adds up fast! Tap here to create your loyalty account.